Telephone Skills

Teaching telephone etiquette for anyone.

“Effective telephone skills are predicated on strong communications skills. The four major means of communication are
speaking, reading, writing, and listening—with listening being the most important part. Listening involves sensing,
interpreting, evaluating, and responding.” Encyclopedia

Telephone Skills

Let Pro-Active Communications guide you in this area.  For training that is fresh, funky and fun.

Offering customised programmes that make a long-term difference in individuals, teams and cultures. Leadership training.
Business skills. Cape Town.

Contact us for more information on our Telephone Skills training.