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business training skills, communication skills, personal development, conflict management training, executive coaching, interpersonal skills training, presentation skills training, in-company training courses, customised training, group training, training programmes, facilitators, change management, leadership training, business communication, coaching, business coaching, facilitation, business facilitators, facilitators, business writing, branding, coaching skills, customer service, diversity, emotional intelligence, enneagram, management, project management, negotiation skills, sales skills, self management, presentation techiniques, cape town, business skills, business, soft skills, customer care, client service, goal setting, business goal setting, business telephone skills, time management skills, stress management, managing business teams, image consulting, business image consulting, branding a business, business branding, voice training, speech delivery training, thinking skills, image consulting, training courses, corporate training, employee training, staff training, sales training, customer service training, communications training, learning and development training, training materials, developing talent, telephone training, kommunikasie, kommunikasie spesialis Pro-active Communications - training that is fresh, funky and fun. Offering customised programmes that make a long-term difference in individuals, teams and cultures. Leadership training. Business skills. Cape Town. Courses include: Negotiation Skills, Project Management, Presentation Techniques, Business Communications, Business Writing, Branding, Coaching Skills, Customer Service, Leadership Training, Business Skills, Business Writing, Change Management, Coaching (executive), Communication Skills, Conflict Handling, Client Service, Customer Care, Diversity, Emotional Intelligence, Enneagram, Assertiveness, Goal Setting And Accountability, Management, Leadership, Manage Change, Negotiating And Influencing, Presentation Skills, Problem Solving And Decision Making, Sales, Stress Management, Teamwork, Telephone Skills, Time Management, Voice Training Soft Skills, Personal Development, Conflict Management Training, Interpersonal Skills Training, Presentation Skills Training, In-Company Training Courses, Change Management, Telephone Skills, Negotiating, Client Care and Customer Service, Branding.
Pro-active Communications – training that is fresh, funky and fun. Offering customised programmes that make a long-term difference in individuals, teams and cultures.

Courses include: Negotiation Skills, Project Management, Presentation Techniques, Business Communications, Business Writing, Branding, Coaching Skills, Customer Service, Leadership Training, Business Skills, Business Writing, Change Management, Executive Coaching, Communication Skills, Conflict Handling, Client Service, Customer Care, Diversity, Emotional Intelligence, Enneagram, Assertiveness, Goal Setting And Accountability, Management, Leadership, Manage Change, Negotiating And Influencing, Presentation Skills, Problem Solving And Decision Making, Sales, Stress Management, Teamwork, Telephone Skills, Time Management, Voice Training

Anne Wilson Schaef

“What we perceive as a failure may simply be our inner being’s way of telling us that we are ready to move to a new level of growth.” Anne Wilson Schaef

 

Napoleon Hill

“Thomas Edison dreamed of a lamp that could be operated by electricity, began where he stood to put his dream into action, and despite more than ten thousand failures, he stood by that dream until he made it a physical reality. Practical dreamers do not quit. ” Napoleon Hill

Working in Silo’s

Are you finding it hard to share information with your colleague or those in other departments? It’s called working in silos. Silos can exist in businesses or organisations. How to identify that you are working in silos…‘Did you manage to find that information your colleague saved on the system?’ You … Continue reading →

What are we up to?

Book of the week: We are reading “Bringing out the best in everyone you coach” by Ginger Lapid-Bogda. Movie of the week: Jack Reacher. Reason: Expect the unexpected and have a plan E… New programme: Pursuit of passion. Don’t “flat-line”, rather have “wow” moments. Song of the week: “All I … Continue reading →

This week at PAC

Book of the week: We are reading “Reading the Room: Group Dynamics for Coaches and Leaders” by David Kantor Movie of the week: Coach Carter Reason: Innovative coaching with a positive end in mind Song of the week: “Ode to Joy” by Beethoven Campaigns: FOCUS: in its 2nd phase…new champions … Continue reading →

Telephone Etiquette

A good read on Telephone Etiquette by Hanrie Hill Telephone Etiquette should be a compulsory subject at school level. It is one of the most frustrating things to try and talk to someone on the phone who: Does not listen. Eats, yawns or sneezes. Speaks too softly or “swallows” their … Continue reading →

“Spirit of Ubuntu”

Pro-Active Communications is embracing the “Spirit of Ubuntu” with BIBC Martin Luther King Jr said: “I can never be what I ought to be until you are what you ought to be, and you can never be what you ought to be until I am what I ought to be…” … Continue reading →

Individual Coaching

Hanrie Hill has been my coach for the past year. I have found Hanrie’s coaching instrumental in my development as well as my ability to successfully manage my branch. Hanrie has a natural approach focusing on that which is relevant at the time, whether it is work related or of … Continue reading →

Enneagram Team Interventions

How Productive & Effective is your Team? Does your team understand each other’s diversity and strength? What is your team’s “flavour”, and how do you enhance it? Enneagram Pro-Active Communications has celebrated huge successes with Enneagram Team Intervention. It is a one day workshop with an optional follow-up half day … Continue reading →

Enneagram Workshop

“The Enneagram is a geometric figure that maps out the nine fundamental personality types of human nature, their core motivations and how the types interact with each other.” Riso & Hudson Come and experience what the Enneagram can do for your personal growth and in achieving your objectives in life. … Continue reading →

Skype a Coach!

Why the need to Skype a Coach: Do you feel stuck in life, your career, or your relationships? Do you need to move to the next level in business? Do you feel that there should be more to life? In the privacy of your own home or office you can … Continue reading →

Get Your Mojo Back

Once in a while we all need to check our Mojo-meter…   Low Mojo Symptoms: Losing the golden touch in keeping clients. Losing the golden touch in building relationships. Regular low success rate. Low energy level at work or home.   We have the cure… This is a one-day interactive … Continue reading →

Management Skills for First Time Managers

Introduction: The transformation from an individual contributor to a manager can be a big shift. According to a Future Workplace study (http://workplacetrends.com/the-multi-generational-leadership-study/), 83% of surveyed respondents said they have Millennial managers in their office, but nearly half of the older generations believed Millennials were ill-equipped to manage a team. 44% … Continue reading →

SABC2 Fokus Interview

Strategy of positive communication “The art of communication is the language of leadership.” ~James Humes~ Here is what Hanrie Fridjhon had to say about the strategy of positive communication for the City of Cape Town. Transcription: “Fokus wou van ‘n Kaapse kommunikasie spesialis, Hanrie Fridjhon, hoor of die Stad Kaapstad hulle … Continue reading →

Professionalism in Conversation

Professional Telephone Skills In 2013, Hanrie Fridjhon (then Hill), wrote an interesting article on professional telephone skills for the Die Burger Newspaper – Talent. When  it comes to being professional when talking to a customer or client over the telephone, there are certain words or sentences which are described as … Continue reading →