We provide trained mystery shoppers for companies such as Two Ocean’s Aquarium. We find the gaps for you and then show you ways to fix them. Mystery shopping is when trained observers act as “normal” customers in order to test services according to a pre-determined list of criteria. They can also be referred to as test customers, service-testers, or test buyers.Let Pro-Active Communications guide you in this area. For training that is fresh, funky and fun. Offering customised programmes that make a long-term difference in individuals, teams and cultures. Leadership training. Contact us for more information on Mystery Shoppers. If you want training that is fresh, innovative, fun and beneficial, we are the perfect fit. Pro-Active Communications offers you customised programs that make long term differences to individuals, teams and cultures. We make a proven impact on business and lifestyle!