An article from www.mindtools.com states the following:
“Assertiveness – Working with people, not against them.
Being assertive is not necessarily easy, but it is a skill that can be learned. Developing your assertiveness starts with a good understanding of who you are and a belief in the value you bring. When you have that, you have the basis of self-confidence . Assertiveness helps to build on that self-confidence and provides many other benefits for improving your relationships at work and in other areas of your life as well. In general, assertive people:
- Get to “win-win” more easily – they see the value in their opponent and in his/her position, and can quickly find common ground.
- Are better problem solvers – they feel empowered to do whatever it takes to find the best solution.
- Are less stressed – they know they have personal power and they don’t feel threatened or victimized when things don’t go as planned or expected.
- Are doers – they get things done because they know they can.
When you act assertively you act fairly and with empathy. The power you use comes from your self-assurance and not from intimidation or bullying. When you treat others with such fairness and respect, you get that same treatment in return. You are well liked and people see you as a leader and someone they want to work with.”
Let Pro-Active Communications guide you in the area of workplace assertiveness. For training that is fresh, funky and fun.
Offering customised programmes that make a long-term difference in individuals, teams and cultures. Leadership training.
Business skills. Cape Town.
Contact us for more information on the Creative / Fierce Conversations – Assertiveness