“Emotional Intelligence is the capability of individuals to recognize their own, and other people’s emotions, to discriminate between different feelings and label them appropriately, to use emotional information to guide thinking and behavior, and to manage and/or adjust emotions to adapt environments or achieve one’s goal(s).” Wikipedia
“Emotional intelligence involves being sensitive to and perceptive of other people’s emotions, and having the ability to intuitively facilitate improved performance based on this knowledge. The modern workplace is characterized by open communication, teamwork, and a mutual respect among employees and their supervisors. Possessing emotional intelligence allows managers to better understand and motivate people they supervise.
Individuals who come from the old school philosophy of management by intimidation often find it challenging to adapt their management style to the demands of today’s workers. In the modern business environment, authoritarian managers are much less likely to be successful for the long term than those who utilize a democratic style of management. If you want to succeed in the business world now and in the future, it’s important that you understand the role of emotional intelligence in business today.” Lovetoknow.com
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