Management Skills for First Time Managers

Introduction: The transformation from an individual contributor to a manager can be a big shift. According to a Future Workplace study (http://workplacetrends.com/the-multi-generational-leadership-study/), 83% of surveyed respondents said they have Millennial managers in their office, but nearly half of the older generations believed Millennials were ill-equipped to manage a team. 44% … Continue reading

SABC2 Fokus Interview

Strategy of positive communication “The art of communication is the language of leadership.” ~James Humes~ Here is what Hanrie Fridjhon had to say about the strategy of positive communication for the City of Cape Town. Transcription: “Fokus wou van ‘n Kaapse kommunikasie spesialis, Hanrie Fridjhon, hoor of die Stad Kaapstad hulle … Continue reading

Professionalism in Conversation

Professional Telephone Skills In 2013, Hanrie Fridjhon (then Hill), wrote an interesting article on professional telephone skills for the Die Burger Newspaper – Talent. When  it comes to being professional when talking to a customer or client over the telephone, there are certain words or sentences which are described as … Continue reading

Hanrie Fridjhon talks – Ageing

Ageing Ageing… a swear word?   For most of us women, ageing is a nasty word. It is a curse, the inevitable cost of youth. In business, youth replaces senior age. People retire earlier; they make way for hungrier, more energetic, fast-paced go-getters. The world is changing and the younger … Continue reading

Hanrie Fridjhon talks – Letting go

  “You can only lose what you cling to” Buddha Letting go I have a picture in my head of letting go… I see a hand slipping out of another hand… moving forward with confidence, maybe not yet with competence, but knowing that it can be done. Why is it … Continue reading

Kylie Janssens

Kylie is a learning and development specialist. She is respected for her 20 years work in skills development and training, in both the public and corporate sectors. She brings excellence in strategic and project management, facilitation, coaching and mentoring, materials development and assessment design. She obtained her BA Education and … Continue reading

Kirvan Goliath

Kirvan completed his Diploma in Theology through the Nazarene Theological College in Muldersdrift, Johannesburg, with a special focus on Philosophy, Psychology, World History and Sociology. His professional certificates include: Coach/Train the Learner, Assessor Certificate, Moderator Certificate and Legal Liability, and has currently registered with UNISA for a qualification in Industrial … Continue reading

Suzaan de Stadler

Suzaan completed her BComm (Psychology) Honours degree through the University of Stellenbosch, and is a registered Psychometrist (Independent Practice) with the HPCSA. She has gained extensive Human Resources and Labour Relations consulting experience in various industries including retail, security, manufacturing, agriculture, hospitality, and the ever-growing IT industry. She has worked … Continue reading