Colin Morom

“I would just like to thank you for recent courses received by the sales, reservations and banqueting teams. The fact that we covered various aspects of business from – personality styles, conflict, attitude, telephone skills, understanding client needs as well as presentation skills has really changed the way we approach … Continue reading

Lynn Fraser

“We originally requested Hanrie and her team to assist us in up-skilling our front line staff to improve their telephone etiquette. However, her inspiring coaching techniques coupled with her solid material content had such an impact on our customer feedback that we have engaged her services for various other training … Continue reading

Anne Wilson Schaef

“What we perceive as a failure may simply be our inner being’s way of telling us that we are ready to move to a new level of growth.” Anne Wilson Schaef

Napoleon Hill

“Thomas Edison dreamed of a lamp that could be operated by electricity, began where he stood to put his dream into action, and despite more than ten thousand failures, he stood by that dream until he made it a physical reality. Practical dreamers do not quit. ” Napoleon Hill

Working in Silo’s

Are you finding it hard to share information with your colleague or those in other departments? It’s called working in silos. Silos can exist in businesses or organisations. How to identify that you are working in silos…‘Did you manage to find that information your colleague saved on the system?’ You … Continue reading